Newly discovered downside of being at an almost-MRU. IT sucks. I have to say that IT at my last major MRU wasn't great. But they never did what these idiots have done.
We have been having massive ongoing email problems. On the desktops. On the laptops. On the phones. On teh intertubes. Then yesterday (because this is the boonies), a truck hit a pole, not on campus, but on the street leading in, and took out the entire internet. For about 8 hours. In the middle of the day. Let me tell you how that enhanced productivity (and no, if you don't waste time on the web, losing it means losing all sorts of useful tools). (and yes, I am pre-internet, so don't fucking lecture me on the joys of unplugged work. I'm not in the fucking mood).
So starting this morning, email was once again not working, at least on teh desktops. But Ok on the web. So... I went to my phone (which I usually don't use during the day at work), and lo! they fucking locked me out of my (private, self-paid-for) phone. I spent an hour on the phone (office, deskphone) with AT&T who basically said: "sorry dude, need to do a complete factory reset. I don't care if you have 5472 entries in your phone book, etc etc. We can't do this. Privacy laws, you know".
I was reluctant to give up all the Good Stuff on my phone. I was also reluctant to get my not-inconsiderable-ass down to an ATT store so they could do this. And, after much cursing and grumbling, .. lo! teh email started working. And lo! I could logon to my phone using my UNIVERSITY password. Not any password associated with my (private, self-paid-fo) phone. The frigging IT department took over my phone.
Moral: I need two phones, one that the uni can take over and cause minor email related inconvenience and one that they can't.